Fast Start Program

For many years, users have documented the tangible, bottom-line benefits from the use of AMAPS.  Xantel’s Fast Start program enables your company to realize your planned ROI in the shortest timeframe possible.  Fast Start simultaneously focuses resources on the three critical areas of putting AMAPS+PLUS into production: Software Installation, Data Conversion/Entry and User Readiness.  Xantel’s experienced consultants work with your people to plan and execute the implementation process to avoid wasted efforts, delays or unexpected surprises.  Software is pre-configured for your computing and manufacturing environment.  Data load and analysis programs ensure the accuracy and completeness of data.  Policies and procedures are put in place to ensure regulatory compliance, and user education/training is conducted so that you receive full benefits from using AMAPS+PLUS.

Product Enrichment Program (PEP)

Xantel’s Product Enrichment Program (PEP) ensures that your company receives a continuous return on your investment in AMAPS+PLUS.  PEP, unlike other software maintenance agreements, provides more than just fixes and patches.  First, PEP gives you a strong voice in the design and development sequence of new enhancements and modules.  Second, PEP protects you from technological obsolescence caused by either database or operating system changes.  Third, PEP helps you comply with FDA, SOX and other governmental regulations.  Fourth, PEP gives you both unlimited hotline support coupled with immediate personal access to Xantel consultants.  And Lastly, PEP provides product enhancements, upgrades, and updates.